December 2025 Update

Check out my latest articles and news!

Articles

Money Management: Money management is a critical skill to learn. If we don’t learn to control our money, our money will eventually control us.

Great Writing Quotes to Educate and Inform: Great writing quotes to educate and inform us. Through them we can find encouragement and instruction.

TAS Case Study: Virtual Receptionist Rescues Financial Advisor: A financial advisor seeks help from a telephone answering service and hires a virtual receptionist, which saves the day!

News: Peter Lyle DeHaan Releases TAS Book: The Profitable Answering Service: 65 Actionable Strategies to Boost Profitability.

Quote of the Month

“Learning is not attained by chance. It must be sought for with ardor and attended to with diligence.” -Abigail Adams

News and Updates

My newest book, The Profitable Answering Service is now available in ebook, audio, paperback, and hardcover.

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Author Peter Lyle DeHaan, Ph.D.
Changing the world one word at a time.
Books: Call Center Connections, Healthcare Call Center Essentials, and more.