February 2026 Articles
Check out my latest articles and news!
Articles
Leadership and Management: Leadership and management: where do you see yourself on the leadership-management continuum?
TAS Case Study: Truckers Benefit from Afterhours Dispatching: Afterhours dispatching from a professional telephone answering service makes the difference for a growing trucking company.
Should You Be a Writer or an Entrepreneur? Writing is a business, a book is a product, a series is a product line, & a book proposal is a business plan. All authors should think like entrepreneurs.
Quote of the Month
“The wisest mind has something yet to learn.” -George Santayana
News and Updates
My newest book, The Profitable Answering Service is now available in ebook, audio, paperback, and hardcover.
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Author Peter Lyle DeHaan, Ph.D.
Changing the world one word at a time.
Books: Call Center Connections, Healthcare Call Center Essentials, and more.


